Readings for CS 491 Seminar in HCI, Fall Semester 2002

I've added some links if I had time (kem). The list was taken from Brian Bailey's HCI course webpage (Fall 2002).
HCI Background
September 5, 2002
 
Early Systems
September 10, 2002
 
Animation in the Interface
September 12, 2002
 
Multimedia Learning
September 17, 2002
 

 

Information and Media Design
September 19, 2002
Gesture Recognition
September 24, 2002
Gestural Interfaces
September 26, 2002
Sketching
October 1, 2002
Tools for Web Design
October 3, 2002
Web Usability
October 8, 2002
Tools for Multimedia Design
October 10, 2002
Tangible Interfaces
October 15, 2002
Interruptions
October 15, 2002
Awareness
October 22, 2002
Attentive Systems
October 24, 2002
Attentive System Technologies
November 5, 2002
Cognitive Modeling
November 7, 2002
Social Interfaces
November 12, 2002
 
Social Awareness in Collaborative Systems
November 14, 2002
Experimental Methods
November 19, 2002
Ubiquitous Computing
November 21, 2002
Two-Handed Interfaces
December 3, 2002
Virtual Reality
December 5, 2002

Readings for LIS 450CW Seminar in Computer Supported Cooperative Work (CSCW), Fall Semester 2002

I've added some links if I had time (kem). The list was taken from Mike Twidale's CSCW course webpage (Fall 2002).
LIS450cw
Week 3 - knowledge management Here begins the free choice selection. You can’t possibly read them all in depth. You should read some at varying levels of depth. I assume you know how to do that. Papers accessible from the ACM DL unless otherwise noted Other interesting stuff
  1. Marcel Hoffmann , Kai-Uwe Loser , Thomas Walter , Thomas Herrmann (1999) A design process for embedding knowledge management in everyday work. Proceedings of the international ACM SIGGROUP conference on Supporting group work November 1999 296 - 305 http://doi.acm.org/10.1145/320297.320332 http://iundg.informatik.uni-dortmund.de/Daten/pubs/HoffLosWalHerr_Group99.pdf
    Abstract
    Knowledge Management Software must be embedded in processes of knowledge workers' everyday practice. In order to attain a seamless design, regarding the special qualities and requirements of knowledge work, detailed studies of the existing work processes and analysis of the used knowledge are necessary. Participation of the knowledge owners and future users us an important factor for success of knowledge management systems. In this paper we describe characteristics of knowledge work motivating the usage of participatory design techniques. We suggest a design process for developing or improving knowledge management, which includes ethnographic surveys, user participation in cyclic improvement, scenario based design, and the use of multiple design artifacts and documents. Finally we explain the benefits of our approach. The paper is based on a case study we carried out to design and introduce a knowledge management system in a training company.
  2. Henrik Fagrell and Kerstin Forsberg and Johan Sanneblad (2000) FieldWise: a mobile knowledge management architecture. Proceeding of the ACM 2000 Conference on Computer supported cooperative work, 211—220 http://doi.acm.org/10.1145/358916.358992
    Abstract
    The paper presents results of a research project that has aimed at developing a knowledge management architecture for mobile work domains. The architecture developed, called FieldWise, was based on fieldwork in two organisations and feedback from users of prototype systems. This paper describes the empirically grounded requirements of FieldWise, how these have been realised in the architecture, and how the architecture has been implemented in the news journalism domain. FieldWise adds to the field of CSCW by offering an empirically grounded architecture with a set of novel features that have not been previously reported in the literature.
  3. Concept indexing Angi Voss , Keiichi Nakata , Marcus Juhnke Proceedings of the international ACM SIGGROUP conference on Supporting group work November 1999
    Abstract
    Marking text in a document is a convenient way of identifying bits of knowledge that are relevant for the reader, a colleague or a larger group. Based on such markings, networks of concepts with hyperlinks to their occurrences in a collection of documents can be developed. On the Internet, marked documents can easily be shared, concepts can be constructed collaboratively and the concept-document network can be used for navigation and direct access. Text marking, grounded concepts and the Internet as base technology are characteristics of our tool for managing so called concept indexes”. We describe the current and the new design and outline some application scenarios: electronic help desks, information digests on the Web, teaching design in virtual classes and planning under quality control in distributed teams.
  4. A diary study of information capture in working life Barry A. T. Brown , Abigail J. Sellen , Kenton P. O'Hara Proceedings of the CHI 2000 conference on Human factors in computing systems April 2000 http://doi.acm.org/10.1145/332040.332472
    Abstract
    Despite the increasing number of new devices entering the market allowing the capture or recording of information (whether it be marks on paper, scene, sound or moving images), there has been little study of when and why people want to do these kinds of activities. In an effort to systematically explore design requirements for new kinds of information capture devices, we devised a diary study of 22 individuals in a range of different jobs. The data were used to construct a taxonomy as a framework for design and analysis. Design implications are drawn from the framework and applied to the design of digital cameras and hand held scanners.
  5. Knowledge sharing, quality, and intermediation Claire Vishik , Andrew B. Whinston ACM SIGSOFT Software Engineering Notes , Proceedings of the international joint conference on Work activities coordination and collaboration March 1999 Volume 24 Issue 2 http://doi.acm.org/10.1145/295665.295683
    Abstract
    Informal publishing flourished in the World Wide Web environment, where every user with a sufficient level of access can become a publisher. Although it appears that in such an environment intermediation in the distribution and sharing of information becomes unnecessary, the uneven quality of information and resulting quality uncertainty of information users, together with the increased search efforts, represent a sufficient reason for information and knowledge intermediaries to preserve and even reinforce their roles. Large-scale efforts in knowledge management pursued by industry leaders highlight the need for "new" intermediation.The paper focuses on economic and business issues in the distribution and sharing of Internet based information and digital products. We address the inefficiency of the pure exchange model in "information markets" that is analyzed based on double coincidence of wants and the lack of discernment on the part of users (many of them occasional users) about the market and intrinsic value of informational and digital products. These inefficiencies can be remedied with the introduction of recognizable currencies, which do not have to be of monetary nature, and the situation can be further improved with intermediation. We conclude that "virtual communities" and intermediation are important in ameliorating the efficiency of the distribution of the electronic information and quality of informational goods. This point of view is supported by the success of the new Internet-based intermediaries, such as Yahoo.
  6. How can cooperative work tools support dynamic group process? bridging the specificity frontier Abraham Bernstein Proceeding of the ACM 2000 Conference on Computer supported cooperative work December 2000
    Abstract
    In the past, most collaboration support systems have focused on either automating fixed work processes or simply supporting communication in ad-hoc processes. This results in systems that are usually inflexible and difficult to change or that provide no specific support to help users decide what to do next. This paper describes a new kind of tool that bridges the gap between these two approaches by flexibly supporting processes at many points along the spectrum: from highly specified to highly unspecified. The development of this approach was strongly based on social science theory about collaborative work.
  7. From "folklore" to "living design memory" Loren G. Terveen , Peter G. Selfridge , M. David Long Conference proceedings on Human factors in computing systems May 1993
    Abstract
    We identify an important type of software design knowledge that we call community specific folklore and show problems with current approaches to managing it. We built a tool that serves as a living design memory for a large software development organization. The tool delivers knowledge to developers effectively and is embedded in organizational practice to ensure that the knowledge it contains evolves as necessary. This work illustrates important lessons in in building knowledge management systems, integrating novel technology into organizational practice, and managing research-development partnerships.
  8. Oxymoron, a non-distance knowledge sharing tool for social science students and researchers Camille Bierens de Haan , Gilles Chabré , Francis Lapique, Gil Regev , Alain Wegmann Proceedings of the international ACM SIGGROUP conference on Supporting group work November 1999
    Abstract
    Oxymoron is a World Wide Web based knowledge capitalization and sharing tool that was conceived and developed by a multidisciplinary team, comprised of adult education and distributed systems professionals from France and Switzerland. Oxymoron's aim is to support and facilitate the work of students and researchers in social science by providing them with a system where they can contribute and obtain knowledge about the relevant readings in their fields of interest.
  9. Modeling shared information spaces (SIS) Marit Kjøsnes Natvig , Oddrun Ohren Proceedings of the international ACM SIGGROUP conference on Supporting group work November 1999
    Abstract
    Many companies experience that their corporate intranet is getting complex and poorly manageable. We believe that developing a model for the website, or shared information space will make the management easier and provide solutions that support collaboration and knowledge sharing within the enterprise. The present paper proposes a meta model defining the conceptual building blocks of an information space. The meta model takes knowledge as well as information sharing into account by letting ...
  10. "Talk to Paula and Peter - They are Experienced" - The Experience Engine in a Nutshell Conny Johansson, Patrik Hall, Michael Coquard Published in "Learning Software Organizations - Methodology and Applications", Springer-Verlag, Vol. 1756, 2000, pp171-185, Series of Lectures Notes in Computer Science http://www.ipd.hk-r.se/connyj/pt/articles/papers/paper7-2.pdf
Readings for 9/27 - This is a set of overviews and classic papers. Mostly we will be delving into the details of particular bits of CSCW. These papers I hope will help you make sense of the field as a whole.
  1. Bannon L. and Schmidt K., "CSCW: Four Characters in Search for a Context", Studies in Supported Cooperative Work, Bowers J. & Benford S. (editors), Elsevier, 1991, p. 3-16. http://www.it-c.dk/people/schmidt/papers/cscw4char.pdf
  2. Schmidt, K. and Liam Bannon (1992). Taking CSCW Seriously: Supporting Articulation Work. Computer Supported Collaborative Work , Vol. 1, 1992, pp. 7-40. http://www.it-c.dk/people/schmidt/papers/cscw_seriously.pdf
  3. Rodden, T. (1991). A survey of CSCW systems. Interacting with Computers, 3(3), 319-354. http://www.lis.uiuc.edu/~twidale/cscw/papers/roddenSurvey.pdf
  4. Sachs, P. (Sept 1995) Transforming work: Collaboration, learning and design, Communications of the ACM. Vol 38, p.227-249
  5. Mark Ackerman, The Intellectual Challenge of CSCW: The Gap between Social Requirements and Technical Feasibility, chapter 14 from Human-Computer Interaction in the New Millenium by John Carroll (Ed), Addison-Wesley, 2002. http://www.eecs.umich.edu/~ackerm/pub/00a10/hci.final.pdf
Readings for 10/4
Topic:Ethnography
Subtopic: Ethnomethodologically Informed Ethnography as espoused by the Lancaster Sociologists
  1. Hughes, Sommerville, Bentley & Randall. (1993) Designing with ethnography: Making work visible. Interacting with computers. Vol 5:2. pp.239-253
  2. Hughes, J., King, V. Rodden, T & Andersen. H (1994). Moving Out From the Control Room: Ethnography in System Design. In Proceedings of CSCW '94, pp. 429-439.
  3. Rouncefield, M., Viller, S., Hughes, J.A, & Rodden, T. (1994). Working with "Constant Interuption": CSCW and the Small Office. In Proceedings of CSCW '94, pp. 275-285.
  4. Sommerville, I. Rodden, T. Sawyer, P. & Bentley, R. (1992). Sociologists can be Surprisingly Useful in Interactive Systems Design. Proceedings of the HCI'92 Conference on People and Computers VII pp 341-353. http://www.lis.uiuc.edu/~twidale/cscw/papers/sommervilleSociologistsCanBe.pdf
  5. Crabtree, A., Twidale, M.B., O'Brien, J. & Nichols, D.M. (1997). Talking in the Library: Implications for the Design of Digital Libraries. Proceedings of ACM Digital Libraries '97, (Eds.) Allen, R.B. & Rasmussen, E., Philadelphia, PA, 221-228.
  6. Blythin, S., Rouncefield, M. and Hughes, J.A., Never mind the ethno stuff-what does all this mean and what do we do now?: Ethnography in the commercial world. Interactions 4, 3 (1997) pp. 38-47. http://doi.acm.org/10.1145/255392.255400
Readings for 10/11 Theme: here, there and everywhere: what are the issues in supporting distributed real work over time?
  1. Dourish, P., Adler, A., Bellotti, V., and Henderson, A. Your Place or Mine? Learning from Long-Term Use of Audio-Video Communication.” in Computer-Supported Cooperative Work, 5(1), 33-62, 1996. http://citeseer.nj.nec.com/dourish96your.html
  2. Olson J.S, Teasley S. Groupware in the wild lessons learned from a year of virtual collocation. In: Proceedings of ECSCW '96, Boston, US. ACM Press, 1996; 419-427 http://doi.acm.org/10.1145/240080.240353
  3. Star, Susan Leigh and Karen Ruhleder. 1994. "Steps Towards and Ecology of Infrastructure: Complex Problems in Design and Access for Large-Scale Collaborative Systems," Proceedings of the Conference on Computer Supported Cooperative Work, New York: ACM Press. 253-264 http://doi.acm.org/10.1145/192844.193021
  4. Hollan, Jim, and Stornetta, Scott. (1992) "Beyond Being There." In Proceedings of CHI '92, pp. 119-126. http://www.acm.org/pubs/articles/proceedings/chi/142750/p119-hollan/p119-hollan.pdf http://www.acm.org/pubs/articles/proceedings/chi/142750/p119-hollan/p119-hollan.pdf
  5. Harrison, Steve and Paul Dourish Re-place-ing space: the roles of place and space in collaborative systems Proceedings of the ACM 1996 conference on on Computer supported cooperative work: pp. 67-76. http://www.acm.org/pubs/articles/proceedings/cscw/240080/p67-harrison/ http://www.acm.org/pubs/articles/proceedings/chi/142750/p119-hollan/p119-hollan.pdf
Readings for 10/25
The readings are on the theme of ubiquitous computing:
  1. Three Key papers in the field Mark Weiser "The Computer for the Twenty-First Century," Scientific American, pp. 94-10, September 1991. http://www.ubiq.com/hypertext/weiser/SciAmDraft3.html
  2. Mark Weiser "Hot Topics: Ubiquitous Computing" IEEE Computer, October 1993. http://www.ubiq.com/hypertext/weiser/UbiCompHotTopics.html
  3. Mark Weiser, "Some Computer Science Problems in Ubiquitous Computing," Communications of the ACM, July 1993. http://doi.acm.org/10.1145/159544.159617
  4. the UIUC work we will be trying out http://devius.cs.uiuc.edu/gaia/ http://devius.cs.uiuc.edu/gaia/papers/proposal.pdf (note use of scenarios)
  5. Sample from the following, paying special attention to how the ideas might address problems in doing collaborative work, and especially how the ideas could be adapted to address the issues you are exploring in the Microsoft project.
  6. Microsoft work Barry Brumitt, Steven Shafer (2000) Better Living Through Geometry Workshop on Situated Interaction in Ubiquitous Computing’ at CHI 2000, 3rd of April 2000, also Journal for Ubiquitous Computing, 5, January 2001.", http://www.teco.edu/chi2000ws/papers/33_barry.pdf
  7. Stanford work http://graphics.stanford.edu/projects/iwork/
  8. GMD work http://www.roomware.de/ http://www.darmstadt.gmd.de/ambiente/i-land Norbert A. Streitz, Jörg Geißler, Torsten Holmer, Shin'ichi Konomi, Christian Müller-Tomfelde, Wolfgang Reischl, Petra Rexroth, Peter Seitz, Ralf Steinmetz i-LAND: An interactive Landscape for Creativity and Innovation. Published in: ACM Conference on Human Factors in Computing Systems (CHI '99) , Pittsburgh, Pennsylvania, U.S.A., May 15-20, 1999. ACM Press, New York, 1999, pp. 120-127. http://citeseer.nj.nec.com/cache/papers/cs/20800/http:zSzzSzwww.darmstadt.gmd.dezSzambientezSzpaperzSz1999zSzchi99Reprint.pdf/streitz99iland.pdf
  9. CMU work http://www-2.cs.cmu.edu/~pebbles/
  10. MIT work http://vismod.www.media.mit.edu/vismod/demos/smartdesk/
  11. U Washingthon http://portolano.cs.washington.edu/
Readings for 11/1
Theme: Social Navigation
  1. History Enriched Digital objects http://www.apparent-wind.com/navigation/
  2. William C. Hill, James D. Hollan, Dave Wroblewski, and Tim McCandless. (1992). Edit wear and read wear. In Proceedings of ACM CHI'92 Conference on Human Factors in Computing Systems, 3-9, http://doi.acm.org/10.1145/142750.142751
  3. A. Munro, K. Höök, D. Benyon (1999) Footprints in the Snow. In A. Munro, K. Höök, D. Benyon, editors, Social Navigation of Information Space, pages 1–14. Springer. http://www.sics.se/~kia/papers/IntroFINALform.pdf
  4. Wexelblat, Alan, and Maes, Pattie (1999) Footprints: History-rich tools for information foraging. In Proceedings of CHI 99. http://wex.www.media.mit.edu/people/wex/CHI-99-Footprints.html
  5. Andreas Dieberger, Kristina Höök, Martin Svensson, Peter Lönnqvist Social Navigation Research Agenda (2001) CHI 2001 short paper http://www.dsv.su.se/~peterl/publications/chi_2001_short_paper.pdf
  6. Nardi, B., Whittaker, Steve, Schwarz, Heinrich. It's Not What You Know, It's Who You Know: Work in the Information Age. First Monday, May, 2000. http://www.firstmonday.org/issues/issue5_5/nardi/index.html
  7. Svensson, M., Persson, P. & Höök, K. (1999) Using Narratives, Humor, and Social Navigation: An Inspection of Two Systems, User Modelling'99, Seattle. http://www.sics.se/~perp/UserModelling99.pdf
Readings for 11/8
Theme: Recommender systems
  1. Loren Terveen and Will Hill, Beyond Recommender Systems: Helping People Help Each Other, chapter 22 from Human-Computer Interaction in the New Millenium by John Carroll (Ed), Addison-Wesley, 2002. http://citeseer.nj.nec.com/cache/papers/cs/20628/http:zSzzSzwww.research.att.comzSz~terveenzSzrec-sys-overview.pdf/terveen01beyond.pdf
  2. Recommender Systems. Special Section in Communications of the ACM, Vol. 40, No. 3; March 1997 http://portal.acm.org/toc.cfm?id=245108&type=issue&coll=GUIDE&dl=GUIDE&CFID=5397272&CFTOKEN=22511683
  3. D.M. Nichols (1998)Implicit Rating and Filtering, Proceedings of the Fifth DELOS Workshop on Filtering and Collaborative Filtering, Budapest, Hungary, 10-12 November 1997, 31-36, ERCIM. ISBN: 2-912335-04-3. http://www.comp.lancs.ac.uk/computing/research/cseg/projects/ariadne/docs/delos5.html
  4. Mark Claypool, Phong Le, Makoto Wased, David Brown (2001). Implicit interest indicators Proceedings of the 6th international conference on Intelligent user interfaces, 2001 http://doi.acm.org/10.1145/359784.359836
  5. Jonathan L. Herlocker , Joseph A. Konstan , John Riedl (2000). Explaining collaborative filtering recommendations, Proceeding of the ACM 2000 Conference on Computer supported cooperative work, p.241-250, December 2000, Philadelphia, Pennsylvania, United States http://doi.acm.org/10.1145/358916.358995
Readings for 11/22
Some nuggets to inspire you / remind you of your own experiences in collaborative working together and apart.
  1. Kovalainen Mikko, and Mike Robinson. Diaries at Work. Proceedings of CSCW’98: pp. 49-58. http://doi.acm.org/10.1145/289444.289466
  2. Gutwin, C., and Greenberg, S. (1998) Design for Individuals, Design for Groups: Tradeoffs Between Power and Workspace Awareness. Proceedings of the ACM Conference on Computer-Supported Cooperative Work (CSCW 1998), pp. 207 - 216 http://hci.usask.ca/publications/1998/design-for-groups/index.xml
  3. Teasley, Stephanie, Covi, Lisa, Krishnan, M.S., Olson, Judith S. (2000). How does Radical Collocation Help a Team Succeed?. In Proceedings of ACM 2000 Conference on Computer Supported Cooperative Work (pp. 339-347), Philadelphia, PA. http://intel.si.umich.edu/crew/Technical%20reports/Teasley_Covi_Krishnan_Olson_radical_collocation_12_20_00.pdf
  4. (one group may have already read this one) James D. Herbsleb , Audris Mockus , Thomas A. Finholt , Rebecca E. Grinter, "Distance, dependencies, and delay in a global collaboration" in Proceeding on the ACM 2000 Conference on Computer supported cooperative work, pp. 319-328. http://doi.acm.org/10.1145/358916.359003
Readings for 12/6
Theme Lightweight interaction: Instant Messaging, PDAs and mobility
  1. Bonnie A. Nardi, Steve Whittaker and Erin Bradner. "Interaction and outeraction: instant messaging in action," Proceedings of the ACM 2000 Conference on Computer supported cooperative work, 2000, Pages 79 - 88. http://citeseer.nj.nec.com/nardi00interaction.html
  2. John Tang, Nicole Yankelovich, James "Bo" Begole, Max Van Kleek, Francis Li, and Janak Bhalodia, "ConNexus to Awarenex: Extending awareness to mobile users," in Proceedings of CHI 2001, Seattle, Washington, March 31 - April 5, 2001, pp. 221-228. http://research.sun.com/research/netcomm/papers/CHI2001Proc.pdf
  3. Greenberg, S., Boyle, M. and LaBerge, J. (1999). PDAs and Shared Public Displays: Making Personal Information Public, and Public Information Personal. Personal Technologies, Vol.3, No.1, March. http://www.cpsc.ucalgary.ca/grouplab/papers/index.html http://www.cpsc.ucalgary.ca/grouplab/papers/1999/99-PDAs.PersonalTechnologies/Handheld-PersonalTechnologies.pdf
  4. Arman Danesh, Kori Inkpen, Felix Lau, Keith Shu, and Kellogg Booth, "Geney: designing a collaborative activity for the palm handheld computer," in Proceedings of the SIGCHI conference on Human factors in computing systems, 2001, pp. 388-395. http://citeseer.nj.nec.com/danesh01geney.html
Optional extras
  1. Interesting workshop papers: WORK/PLACE Mobile technologies and the emergence of the new workplace http://www.fxpal.com/ConferencesWorkshops/ECSCW2001/Papers.htm
  2. Interesting places in Scandinavia (where a lot of the interesting mobility stuff seems to originate at the moment)
  3. http://viktoria.informatik.gu.se/groups/mi3 Research group Mobile Informatics.
  4. http://iplab.nada.kth.se/iplab/jml.cgi/projectView.jml?name=atwork @Work: Supporting Social Awareness @Work: The @Work system is a set of prototypes intended to strengthen social awareness within work groups.
  5. http://paula.oulu.fi. The CyPhone designed at Oulu University describes new telephone applications, see videoclip http://paula.oulu.fi/Publications/Cyphone/cyphone.mpg.
Readings for 12/13
Last class
CSCL, MUDs,MOOS & CVEs
A lot of pages but easy to read. Lots of transcripts.
  1. Randolph L. Jackson Eileen Fagan (2000). Collaboration and learning within immersive virtual reality. Proceedings of the third international conference on Collaborative virtual environments 2000, San Francisco, CA. Pp 83-92. http://doi.acm.org/10.1145/351006.351018
  2. Computer Supported Cooperative Work (CSCW) The Journal of Collaborative Computing 1998, Volume 7, Issue 1-2 Special issue on MUDs and MOOs Accessible via: http://www.library.uiuc.edu/ersearch/results.asp?ertype=0&subject=0&title=cscw&desc=&submit=Find
  3. Introduction: The State of Play. Paul Dourish pp. 1-7
  4. Moving Practice: From Classrooms to MOO Rooms. Vicki ODay, Daniel Bobrow, Kimberly Bobrow, Mark Shirley, Billie Hughes, Jim Walters pp. 9-45
  5. Community Support for Constructionist Learning. Amy Bruckman pp. 47-86