Notes

• This is a provisional reading list.
• We will develop and refine it as the class proceeds. Part of our work as a collective learning community will be to develop this reading list together.
• When reading for other courses you should consider if the paper has a useful contribution to make to the consideration of the collaborative aspects of information systems use.
• You are not expected to read everything. Partly this is a resource from which to choose the items you wish to study in more depth.Individuals and small groups will select papers to read and summarise for the rest of us in class.
• The readings are grouped roughly into themes. However individual papers often touch on many themes.
• Course members will be creating their own specialist annotated bibliographies

Quick Overview

Survey Paper

Collaboration in libraries and information usage

Koenig, M.E.D., 1990, Linking library users: a culture change in librarianship, American Libraries, 21 (9), 844-849.

Kraut, R.M. & Galegher, J. (1990). Patterns of contact and communication in scientific research collaboration. In Galegher, J., Krauss, R.M. and Egido, C. (Eds.), Intellectual Teamwork: social and technological foundations of cooperative work, (pp. 149-171). Hillsdale, N.J.: Lawrence Erlbaum Associates.

Kuhlthau, C.C. (1993). Seeking Meaning: a process approach to library and information services. Norwood, NJ: Ablex. [Reading Group].

Menzel, H. (1959). Planned and unplanned scientific communication. Proceedings of the International Conference on Scientific Information, Vol 1, 1958 (pp.199-243). Washington DC: National Academy of Sciences.

Taylor, R.S. (1968). Question-negotiation and information seeking in libraries. College & Research Libraries, 29(3), 178-194.
 

Overview of CSCW

Ellis, C.A., S.J. Gibbs, and G.L. Rein. (1991). Groupware: Some issues and experiences, Communications of the ACM, 34(1), 38-58.

Greenberg, S., (Ed).(1991). Computer supported cooperative work and groupware. Academic Press, London.

Baeker, R. (Ed). (1993). Readings in Groupware and computer supported cooperative work', Morgan Kaufmann, San Mateo CA.

http://union.ncsa.uiuc.edu/HyperNews/get/www/collaboration.html
http://www.telekooperation.de/cscw/
http://www.eurecom.fr/~hummes/groupware.html
 

Overview of Digital Libraries

Levy, D.M. & Marshall, C.C. (1995). Going digital: a look at assumptions underlying digital libraries. Communications of the ACM, 38(4), 77-84.

http://computer.org/computer/dli/

http://www.dlib.org

http://ifla.inist.fr/II/diglib.htm

http://www.csdl.tamu.edu/DL94/paper/levy.html
    (this is the early version of the CACM paper)

http://www.csdl.tamu.edu/DL94/peters.keynote.html

http://csdl.tamu.edu/DL95/papers/nuernberg/nuernberg.html

http://arl.cni.org/scomm/scat/lesk.html

http://www.comp.lancs.ac.uk/computing/research/cseg/projects/ariadne/links.html

http://dli.grainger.uiuc.edu/deliver.htm
      (The DeLIver system interface)
 

Help giving

Fowell, S. & Levy, P. (1995). Developing a new professional practice: a model for networked learner support in higher education. Journal of Documentation, 51(3), 271-280.

Sugimoto, S., Gotou, S., Zhao, Y., Sakaguchi, T. and Tabata, K. (1995). Enhancing usability of network-based library information system - experimental studies of a user interface for OPAC and of a collaboration tool for library services, Proceedings of Digital Libraries '95  Austin, TX.

Swigger, K.M. & Hartness, K. (1996). Cooperation and online searching via a computer-supported cooperative problem solving environment, Journal of the American Society for Information Science, 47(5), 370-379.

Wielhorski, K. (1994). Teaching remote users how to use electronic information resources. The Public-Access Computer Systems Review, 5(4), 5-20.
 

Information Filtering

(Weeks 7 & 8)

Hill, W.C., Stead, L., Rosenstein, M. & Furnas, G. (1995). Recommending and evaluating choices in a virtual community of use. Proceedings of the Conference on Human Factors in Computing Systems (CHI'95), (pp. 194-201). Denver, CO.

Konstan, J.A., Miller, B.N., Maltz, D., Herlocker, J.L., Gordon, L.R. & Riedl, J. (1997), GroupLens: applying collaborative filtering to usenet news, Communications of the ACM, 40(3), 77-87.

Malone, T.W., Grant, K.R., Turbak, F.A., Brobst, S.A. & Cohen, M.D. (1987). Intelligent information sharing systems. Communications of the ACM, 30(5), 390-402.

Maltz, D. & Erlich, K. (1995). Pointing the way: active collaborative filtering. Proceedings of the Conference on Human Factors in Computing Systems. CHI'95, (pp. 202-209). Denver, CO.

Nichols, D.M., Twidale, M.B. and Paice, C.D., 1997, Recommendation and Usage in the Digital Library, Technical Report CSEG/2/97, Computing Department, Lancaster University.

Resnick, P. & Varian, H.R. (1997). Recommender Systems. Communications of the ACM, 40(3), 56-58.

Shardanand, U. and Maes, P., 1995, Social information filtering: algorithms for automating "word of mouth", Proceedings of the Conference on Human Factors in Computing Systems (CHI'95), Denver, CO, (ACM Press), 210-217.

Terveen, L., Hill, W., Amento, B., McDonald, D. & Creter, J. (1997). PHOAKS: A system for sharing recommendations. Communications of the ACM, 40(3), 59-65.

Examples of Collaborative Filtering

(Weeks 7 & 8)

Filtering resources:  http://www.sims.berkeley.edu/resources/collab/

Examples
http://www.moviecritic.com/
http://www.phoaks.com
http://www.amazon.com
http://www.firefly.com
http://www.cinemax.com
 

Other kinds of collaboration

(Week 9)

Kantor, P.B. (1993). The adaptive network library interface: a historical overview and interim report. Library Hi-Tech, 11(3), 81-92.

Nichols, D.M. & Twidale, M.B. (1997) Matchmaking and Privacy in the Digital Library: striking the right balance. Proceedings of the 4th UK/International Conference on Electronic Library and Visual Information Research (ELVIRA 4), Milton Keynes, 6-8 May 1997, Aslib: London, UK, 31-38,

Root, R.W. (1988). Design of a multi-media vehicle for social browsing. Proceedings of the Conference on Computer-supported
Cooperative Work (CSCW '88), (pp. 25-38). Portland, OR.

Zhao, S.Y. & Kantor, P.B. (1993). Development of an adaptive network library interface - progress report and system design issues. Proceedings of the ASIS Annual Meeting (Vol. 30), (pp. 211-216).
 

Observations of Collaboration

(Week 10)

Nardi, B.A. & Miller, J.R. (1991). Twinkling lights and nested loops: distributed problem solving and spreadsheet development. International Journal of Man Machine Studies, 34(2), 161-184.

Nardi, B.A. and O'Day, V. Intelligent agents: what we learned at the library. Libri 46, 2 (1996) pp. 59-88.

Pentland, B.T. Organizing moves in software support hot lines. Administrative Science Quarterly 37, 4 (1992) pp. 527-48
 

Digital Libraries and social interaction

(Week 11)

Bishop, A.P. & Star, S.L. (1996), Social informatics of digital library use and infrastructure, Annual Review of Information Science and Technology, 31, 301-401.

Levy, D.M. and Marshall, C.C. (1995) Going digital: a look at assumptions underlying digital libraries. Communications of the ACM 38(4), 77-84

Marshall, C.C., Shipman, F.M. & McCall, R.J. (1994). Putting digital libraries to work: issues from experience with community memories. Proceedings of Digital Libraries '94, (pp. 126-133). College Station, TX.

Reich, V. & Weiser, M. (1993). Libraries are more than information: situational aspects of electronic libraries. Serials Review, 20(3), 31-37.
 

Usability and acceptability

(Week 12)

Borgman, C , Why are online catalogs still hard to use,  JASIS 47(1997):493-503  [From the pro-seminar]

Carroll, J.M. How to avoid designing digital libraries: a scenario-based approach. SIGOIS Bulletin 16, 2 (1995) pp. 5-7.

Grudin, J. (1994) 'Groupware and social dynamics: eight challenges for developers' Communications of the ACM 37, 92-105

Kling, R. and Elliot, M. Digital library design for organizational usability. SIGOIS Bulletin 15, 2 (1994) pp. 59-70.
 

Computer Supported Collaborative Learning

(Week 13)

Organisational Memory

(Week 14)

Ackerman, M.S. (1994). Definitional and Contextual Issues in Organizational and Group Memories. Twenty-seventh Hawaii International Conference of System Sciences (HICSS), Organizational Memory minitrack, January, 1994.

Kristoffersen, Steinar, Jon O'Brien, Mark Rouncefield, and John Hughes (1996). When MAVIS met IRIS: Ending the love affair with organisational memory.  Proceedings, 19th IRIS conference, Gothenburg, Sweden, Edited by B. Dahlbom et al., Gothenburg Studies in Informatics, Report 8, pp. 29-53.
 

Ethnography: The Lancaster Approach

(Week 15)

Fischer, G. and Reeves, B. (1992). Beyond intelligent interfaces: exploring, analyzing, and creating success models of cooperative problem solving. Applied Intelligence 1, 4  pp. 311-32.

Hughes, J., King, V. Rodden, T & Andersen. H (1994). Moving Out From the Control Room: Ethnography in System Design. In Proceedings of CSCW '94, pp. 429-439.

Rouncefield, M., Viller, S., Hughes, J.A, & Rodden, T. (1994). Working with "Constant Interuption": CSCW and the Small Office. In Proceedings of CSCW '94, pp. 275-285.

Sommerville, I. Rodden, T.  Sawyer, P. & Bentley, R. (1992). Sociologists can be Surprisingly Useful in Interactive Systems Design. Proceedings of the HCI'92 Conference on People and Computers VII pp 341-353.
 

Interface Design

Marchionini, G. "Information Seeking in Electronic Environments" Cambridge, UK: Cambridge University Press. 1995.

Nielsen, J. "Usability engineering" Academic Press, 1993.

Tognazzini, B. "Tog on interface" Addison-Wesley, 1992.
 

LIS450PHD Overview