Readings posted are those that you are expected to do in preparation for the class that occurs on that date. It will be assumed that you have read the assigned readings and are able to discuss them and build on them for the in-class activities.
Readings
None.
Readings
Carroll, J.M. (1999) Five reasons for scenario-based design. Proceedings of the 32nd Hawaii International Conference on System Sciences, IEEE CS Press, PDF File (11 pp., 207K)
Carroll, J.M., Rosson, M.B., Chin, G.Jr., and Koenemann, J. (1998) Requirements development in scenario-based design. IEEE Transactions on Software Engineering 24(12) 1156-1170. PDF File (15 pp., 2.1M)
Bush, V. (1945) As We May Think Atlantic Monthly, 176(1) 101-108.
Optional extras that may helpLecture slides by John Carroll on SBD. (With video and audio clips)
Overview of the Scenario-Based Design Framework
Overview of Vannevar Bush and an image of his memex
Readings
Carroll, J.M. & Rosson, M.B. (1992). Getting around the task-artifact cycle: How to make claims and design by scenario. ACM Transaction on Information Systems, 10(2) 181-212. http://portal.acm.org/citation.cfm?id=146834
Matthias Jarke, M. (1999). Scenarios for modeling. Communications of the ACM 42(1) 47-48.
Jarke, M.; Kurki-Suonio, R. (1998). Introduction to the Special Issue IEEE Transactions on Software Engineering, 24(12) 1033-1035
Weidenhaupt, K.; Pohl, K.; Jarke, M.; Haumer, P. (1998). Scenarios in system development: current practice IEEE Software 15(2) 34-45.
Bødker, S. (1999). Scenarios in user-centred design: Setting the stage for reflection and action. Proceedings of 32nd Annual Hawaii International Conference on System Sciences, January 5-8, 1999, Maui, Hawaii, USA, Volume 3. 11pp. http://www.computer.org/proceedings/hicss/0001/00013/00013053.PDF
Readings
"Making Use" Chapters 1 & 2
Marquis-Faulkes, F., McKenna, S.J., Gregor, P., & Newell, A.F. (2003). Scenario-based Drama as a Tool for Investigating User Requirements with Application to Home Monitoring for Elderly People. Proceedings, HCI International, Crete.
Find relevant papers for the poster exercise. They should ideally talk about use of scenarios, use cases, user studies or user needs analysis. For each, post a reference, a link to an electronic version, how you found it, and why it is worth reading for use in thinking about SBD.
Binder, T. (1999). Setting the stage for improvised video scenarios. CHI '99 extended abstracts. 230 - 231.
Marion Buchenau, M. & Suri, J.F. (2000). Experience prototyping Proceedings, Designing Interactive Systems (DIS). 424 - 433
Giulio Iacucci, G., Kuutti, K. & Ranta, M. (2000) On the move with a magic thing: role playing in concept design of mobile services and devices. Proceedings, Designing Interactive Systems (DIS) 193 - 202
Howard, S., Carroll, J., Murphy, J. & Peck, J. (2002). Using 'endowed props' in scenario-based design. Proceedings, NORDCHI'02, 1-10.
Howard,S., Carroll, J., Murphy, J. & Jane Peck, J. (2002) Directing creativity in contextual scenario-based design. Proceedings HF2002.
Svanaes, D. & Seland, G. (2004) Putting the users center stage: role playing and low-fi prototyping enable end users to design mobile systems. Proceedings CHI 2004. 479-486.
Optional extra:Tobin, D & Carroll, J. (2003) Successful Envisionment: Augmenting the Process of Acting Out Department of Information Systems Working Paper, University of Melbourne
Cooper, A. (1999). The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How To Restore The Sanity.
Pay particular attention to Chapter 9, Designing for Pleasure.
Examine the published material for evidence of the use of scenarios, personas and related techniques. Some places to get you started, but investigate yourself - software archaeology!
Selling the Idea. Pages 53-56 of the Grant Proposal. http://wiki.osafoundation.org/bin/view/Jungle/BuiltInHowToTellStoriesGo, K., Takahashi, T. & Imamiya, A. (2000). A Case Study on Participatory Redesign of Web Site with Scenario-Based Techniques Proceedings Seventh International Conference on Parallel and Distributed Systems: Workshops (ICPADS'00 Workshops) http://www.ipc.yamanashi.ac.jp/~go/paper/go-icpads00.pdf
Erskine, L.E., Carter-Tod, D.R.N., & Burton , J.K. (1997). Dialogical techniques for the design of web sites http://ijhcs.open.ac.uk/erskine/erskine-01.html
Go, K., Carroll, J.M., and Imamiya, A. (2001). Scenario Editor Project: Supporting Scenario Development Activities In Web-Site Design.
Uchitel, S., Jeff Kramer, J. & Magee, J. (2004). Incremental elaboration of scenario-based specifications and behavior models using implied scenarios. ACM Transactions on Software Engineering and Methodology (TOSEM) archive 13(1) 37 - 85.
Benyon, D. & Macaulay, C. (2002) Scenarios and the HCI-SE design problem. Interacting with Computers 14(4), 397-405. (accessible via UIUC DL)
Benner, K.M., Feather, M.S., Johnson, W.L., Zorman, L.A (1993). Utilizing Scenarios in the Software Development Process. In Information System Development. Elsevier Science Publisher B.V. (North-Holland), 117-134.
Jarke M. & R. Kurki-Suonio R. (1998). Special Issue on Scenario Management. IEEE Trans. on Software Engineering 24(12).Martin Glinz (2000). Improving the Quality of Requirements with Scenarios. Proceedings of the Second World Congress for Software Quality. 55-60
Hertzum, M. (2003). Making use of scenarios: a field study of conceptual design. International Journal of Human-Computer Studies 58(2) 215-239.
Liu., L. & Yu, E. (2004). Designing Information Systems in Social Context: A Goal and Scenario Modelling Approach. Information Systems, 29(2) 187-203.
The CREWS project.Karat, J. (1997). Evolving the scope of user-centered design, Communications of the ACM, 40(7), 33-38. http://www.acm.org/pubs/articles/journals/cacm/1997-40-7/p33-karat/p33-karat.pdf
Kyng, M. (1991). Designing for cooperation-cooperating in design. Communications of the ACM, 34,(12), 64-73. http://www.acm.org/pubs/articles/journals/cacm/1991-34-12/p65-kyng/p65-kyng.pdf
Stiemerling, O. & Cremers, A.B. (1998). The use of cooperation scenarios in the design and evaluation of a CSCW system IEEE Transactions On Software Engineering, 24(12) 1171-1181.
Bødker, S. (1999) Scenarios in User-Centred Design - setting the stage for reflection and action Proceedings of the 32nd Hawaii International Conference on System Sciences.Schnaars, S. & Ziamou, P. (2001) The essentials of scenario writing. Business Horizons 44(4) 25-31 (via UIUC library)
March, J.G., Sproull, L.S., Tamuz, M. (1991) Learning from samples of one or fewer. Organization Science, 2(1) 1-13.
Madsen, K.H. & Aiken P. (1993). Some Experiences with Cooperative Interactive Storyboard Prototyping, The Communications of the ACM, 36(6) 57-64. http://www.acm.org/pubs/articles/journals/cacm/1993-36-6/p57-madsen/p57-madsen.pdf
Paper on SILK http://www.cs.cmu.edu/~landay/research/publications/storyboard-tr/storyboard.html
Streitz, N., Prante, T., Röcker, C., Alphen, D.v., Magerkurth, C., Stenzel, R., Plewe, D. (2003) Ambient Displays and Mobile Devices for the Creation of Social Architectural Spaces: Supporting informal communication and social awareness in organizations. In: Public and Situated Displays: Social and Interactional Aspects of Shared Display Technologies, Kluwer, 387-409.
Nigay, L., Salembier, P., Marchand, T., Renevier, P., Pasqualetti, L. (2002) Mobile and Collaborative Augmented Reality: A Scenario based design approach. Proceedings, Mobile HCI 2002: 241-255.
Kjeldskov, J. and Howard, S. (2004). Envisioning Mobile Information Services: Combining User- and Technology-Centered Design. Proceedings, APCHI, Rotorua, New Zealand
Kjeldskov, J., Howard, S., Murphy, J., Carroll, J., Vetere, F., Graham, C. (2003) Designing TramMate - a context-aware mobile system supporting use of public transportation. Proceedings DUX'03 Designing for user experiences.
Balaguer, A., Lorés, J., Junyent, E., Ferré, G. (2001) Scenario based design of augmented reality systems applied to cultural heritage. Proceedings PC-HCI
Pedell S, Vetere F. (2004) Extended Scenario-based Design Methods for Mobile Appliance Development: A Case Study in Industry (Submitted for publication)
Izadi, S., Brignull, H., Rodden, T., Rogers, Y., Mia Underwood, M. (2003). Dynamo: A public interactive surface supporting the cooperative sharing and exchange of media. Proceedings of the 16th annual ACM symposium on User interface software and technology, Vancouver, Canada, 159-168
Interesting blog: elastic space › Mobile social software applications